On this page you will find the necessary information on the EURASHE Seminar on the implementation of Internal (and External) Quality Assurance and of the ESG in HEIs organised on 27 – 28 September 2012 in Nicosia, Cyprus.

Andreas G. Orphanides (right, CY) welcoming Husein Nanić (left, BA) to the Seminar

You can click on the wished section to view it directly.

Seminar presentation

Seminar Report

EURASHE Report on the Implementation of the European Standards and Guidelines for Quality Assurance in Higher Education Institutions

Speakers and Presentations

Practical Workshops and Presentations

Material of the Seminar

Photographs of the Seminar

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Seminar presentation

EURASHE organised a ’Seminar on the implementation of Internal (and External) Quality Assurance and of the ESG in HEIs’ on 27 and 28 September 2012 in Nicosia, Cyprus.

This event was organised in cooperation with European University Cyprus, and Open University of Cyprus, both EURASHE members, and took place under the Auspices of the Cyprus Presidency of the Council of the European Union.

Andreas G. Orphanides (CY), EURASHE President, delivering the opening speech of the Seminar

The objective of the seminar was to train individuals responsible for the management/coordination of internal QA at institutions (e.g. Quality Assurance managers, Quality Assurance coordinators, Quality Assurance administrators, Heads of Higher Education Institutions), so that after the completion of the seminar they would be able to organise and implement fully, efficiently and effectively internal Quality Assurance based on the ESG, preparing also in this way for the external Quality Assurance evaluation of their institutions.

The seminar was built upon two themes, Internal QA processes & instruments for improvement; and Implementation of the ESG for QA in the institutions.

The rationale of the Seminar is available here.

Read the Programme of the Seminar.

At Registration of Participants on 27 September, the attendants were given the opportunity to sign up for themselves (and their accompanying persons when applicable) for the Greek and Byzantine Music Event (concert) on the evening of 28 September at 7.30pm, and/or the Guided Tour of Nicosia on 29 September morning at 9:30am. Both events, programmed as part of the social programme were offered to participants by EURASHE free of charge.

Greek and Byzantine Music Event (concert), Friday 28 September 2012 evening

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Seminar Report

EURASHE is pleased to publish the Report of its Seminar. You can access it directly here! Or by clicking on the cover left directly!

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EURASHE Report on the Implementation of the European Standards and Guidelines for Quality Assurance in Higher Education Institutions

In 2010, five years after the adoption of the Standards and Guidelines for Quality Assurance in the EHEA (ESG) by the European Ministers of Education in Bergen (2005), in cooperation with the other partners of the E4-Group, ENQA, ESU and EUA, EURASHE accepted the mandate from the Ministers of the European Higher Education Area to examine the awareness, implementation and usefulness of the ESG in view of a possible revision of the ESG.

(You can also click on the cover directly to read the EURASHE Report)

The E4-Group responded by running a project, “Mapping the Implementation and Application of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (MAP-ESG project)”, and presented a joint report of the MAP-ESG project at the Ministerial meeting in Bucharest in April 2012.

As we had completed an extensive consultation amongst members and stakeholders for the MAP-ESG project, which had delivered substantial input and which had only partly fed into the joint E4 report, EURASHE proposed to publish a report of its own, focusing on the results and recommendations affecting professional higher education.

Participants of the Seminar received a copy of EURASHE’s Report on the Implementation of the European Standards and Guidelines for Quality Assurance in Higher Education Institutions.

This report is now officially published for the Seminar, and is available here.

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Speakers and Presentations

Andreas G. Orphanides

	Prof. Andreas G. Orphanides (CY); EURASHE President, EUC Rector; Welcome Address
	Andreas G. Orphanides is the President of EURASHE, the Rector and Professor of Humanities and Social Sciences of European University Cyprus, ex-President and ex-Vice-President of the EQAR Board, and a Member of the Rectors’ Conference of Cypriot Universities. He is also a consultative member of both BFUG Board and BFUG, and a member of the E4 Group. Professor Orphanides had/has served as the Assistant Director of the Institute of Cypriot Studies at SUNY at Albany, as Assistant Director of the Archaeological expedition in Cyprus of SUNY at Albany, as Vice-President of ECSA-Cyprus, as member of the Ad-Hoc Committee on Cyprus’ Higher Education, and as member of the Preparatory Committee for the establishment of Open University of Cyprus. He has a significant research record, has published several books and journal articles, as well as articles in daily Press, and has presented papers in several international conferences. Apart from his academic and administrative activities, Prof. Orphanides has systematically been working creatively with music composition and poetry. He created and published four CDs, and he composed four major symphonic works, over 25 songs (including the lyrics), and the anthems of two universities (including the lyrics).
	Read the Welcome Address of Prof. Andreas G. Orphanides here.

Androulla Vassiliou 

	Ms Androulla Vassiliou (CY); European Commissioner for Education, Culture, Multilingualism, Youth and Sport; Opening Adress
	Androulla Vassiliou is currently European Commissioner for Education, Culture, Multilingualism, Youth and Sport. Previously, she served as Commissioner for Health, from February 2008 to end 2009. Ms Vassiliou studied law and international affairs in London and practiced law in Cyprus for 20 years (1968-1988). During this period she acted as legal advisor to The Standard Chartered Bank and, later, to the Bank of Cyprus.Androulla Vassiliou was active in the field of international affairs and human rights as a President of the UN Association of Cyprus from 1978 until 1992 and as President of the World Federation of UN Associations from 1991 until 1995. She was unanimously elected Honorary President of the World Federation at the end of her term. Ms Vassiliou was also President of the Cyprus Federation of Business and Professional Women from 1996 until 2000, Vice-President of the ELDR and chairperson of the European Liberal Women’s Network (2001-2006). From 2002 to 2008 she chaired the Board of Trustees of the Bank of Cyprus Oncology centre in Cyprus. [photograph and text adapted from the EC's website]
	Read the Address prepared by Commissioner Vassiliou here.

George Demosthenous

	Prof. George Demosthenous (CY); Minister of Education and Culture, Republic of Cyprus; Opening Keynote Speech
	Professor George Demosthenous, Minister of Education and Culture of the Republic of Cyprus, obtained the Diploma of Mechanical Engineering and a Doctorate from the National Technical University of Athens, Greece. In his previous position as Vice-Rector of Frederick University he was responsible for the development, operation and evaluation of all new undergraduate, postgraduate and doctoral programs of study. He was also responsible for the program review and re-evaluation of all programs of study of the University and has collaborated with the University’s Internal Quality Assurance Committee on matters relating to teaching evaluation of the academic staff and the advancement of effective teaching methods and technologies. He was systematically involved with issues pertaining to quality assurance in higher education. From his research work a large number of publications have been published in international scientific journals and conferences. He also is the co-author of two scientific books. Professor George Demosthenous is the President of the Foundation for the Management for the European Lifelong Learning Programmes and a member of the Cyprus Scientific Council.
	Read the speech delivered by Prof. Demosthenous here.

Fiona Crozier

	Fiona Crozier (UK); Vice-President of the ENQA Board; with a “Discussion of the ESG, the ESG Survey and the E4 Joint Report & ENQA’s Point of View on ESG Implementation”.
	Fiona Crozier is currently one of the two Vice-Presidents of the ENQA Board, serving since 2008; she also serves on the ENQA Review Committee. Fiona Crozier is an Assistant Director, Development and Enhancement Group of the Quality Assurance Agency for Higher Education (QAA, UK) which operates in Gloucester, United Kingdom.
	View the Presentation by Fiona Crozier here.

Fiona Crozier (middle, UK) and Lucien Bollaert (right, NL-BE/FL) at the first Plenary session

Lucien Bollaert

	Lucien Bollaert (NL/BE-FL); Vice-Chair of the EQAR Register Committee; on “Moving from Theory to Practice on the Implementation of ESG in Internal & External QA & the EURASHE’s Survey on the Implementation of the ESG”.
	Member of the executive board of the Accreditation Organisation of the Netherlands and Flanders (NVAO). Since 2009 Lucien Bollaert has been a member of the executive board of NVAO in The Hague. Before this he was acting general director and director of education and research at the University College of West Flanders (Belgium) and chair of the experts’ committee on quality assurance of the Ghent University Association. He was member of the E4 group which developed the ESG and EQAR; he has been vice-chair of the EQAR Register Committee since its establishment in 2008. He has been a member of the organising committee of EQAF throughout the life of the Forum. He was also member of the first experts’ working group on the EQF. For many years he was the Flemish Bologna expert on quality culture, quality assurance and learning outcomes.
	View the 1st Plenary presentation by Lucien Bollaert here, the Workshop presentation here, and the Conclusion session presentation here.

Mindaugas Misiunas 

	Mindaugas Misiunas (LT); Rector of Kaunas University College; on “How do the Mission and Role of Professionally Oriented HEIs impact internal QA proceedings?”
	Mindaugas Misiunas holds master degrees in Mechanical engineering and in Educational science as well as a PhD in Educational science from Vytautas Magnus University; his doctoral dissertation was dedicated to “Modelling of the Quality Management System at an Institution of Non-university Higher Education”. He has been director of Kauno kolegija (Kaunas University College), Lithuania, since 2000. On the national level he was involved in several work groups on quality assurance. He contributed as an expert in a working group for creating provisions of quality assurance in higher education and for creating methodological recommendations for the creation and implementation of a unified internal quality assurance system. On the European level he is an expert of ENQA VET – the European Network for Quality Assurance in Vocational Education and Training.
	View the presentation by Mindaugas Misiunas here.

Pascale de Groote

	Pascale de Groote (BE); Dean of the Royal Conservatoire of Antwerp; with “Testimonial from a Head of an institution in the implementation of QA proceedings, based on the ESG for QA, and other instruments for QA with a professional connotation”
	Pascale De Groote was appointed as vice-chancellor of the Artesis University College in Antwerp, Belgium in January 2012. She has been Dean of the Royal Conservatoire of Antwerp (Artesis University College of Antwerp) since 2001; as well as being a lecturer of Dance History in the University of Antwerp. She has been active in the field of Quality Assurance since 1999, first as co-ordinator Quality Assurance of the Royal Conservatoire of Antwerp (until 2002), as inspector for ‘Dance’ in secondary education (2003-2010) and since 2004 as chairman or member of expert committees for review visits for bachelor and master programmes in dance, drama, music and related subjects (19 programmes in Belgium, the Netherlands, Estonia, Austria, and Switzerland). Pascale De Groote is a frequent member (or chairperson) of the board of directors of institutions active in arts, artistic research or art education (e.g. Studiecentrum voor Vlaamse Muziek, deFilharmonie, Antwerpen Open) and committees concerning educational matters in all levels of the art education in Flanders.
	View the presentation by Pascale de Groote here.

Nicolae Dură

	Nicolae Dură (RO); Vice-rector of the “Ovidius” University of Constanta; on “Quality Research at Higher Education Institutions”
	Nicolae Dură is Former Vice Rector if the “Ovidius” University of Constanta, Romania. He did studies in theology, philosophy, canon law, civil law, history, history of ancient juridical European institutions, history of ancient European culture (Greek, Latin, Ethiopian, Romanian etc.), and he graduated with High Honours with a major in Theology, Byzantinology, Law, Philosophy and Ethiopian Studies. He holds a PhD in Theology and Utriusque Juris Doctor (Civil and Canon Law). He is visiting professor at the University of Toulouse (France – for the Masterat and Doctorate). He is Editor-in-chief of the Annals of the “Ovidius” University, series: Law and Administrative Sciences; and has also been awarded the French “National Order of Merit” in June 2001 by President of France, Mr Jacques Chirac, for his publication on “Le Régime de la synodalité selon la législation canonique, conciliaire, oecuménique, du Ier millénaire” (Synodality system according to Ist Millennium ecumenical legislation) Bucharest, 1999. He was rewarded also with DHC at two Universities (Ukraine and Bulgaria). For his scientific works, he was also honoured by the Romanian Academy (Prize Xenopol), by the Jurist Union of Romania (Prize Manolescu), by the Bulgarian Patriarchate, Russian Patriarchate, Romanian Patriarchate etc. He was also honoured as Citizen of Honour of one city of Romanian and one of Bulgaria. As a leader of the doctoral school of the University Ovidius of Constanta for the Law and Theology Faculties, professor Nicolae Dură granted over 10 doctoral titles to his disciples.
	Read the speech of Nicolae Dură here.

Nicolae Dură (left, RO) delivering his speech on Quality research

Andre Vyt

	Andre Vyt (BE); Professor in Behavioural Sciences; on “Developing Institutional Policy and Quality Management Tools”.
	Andre Vyt is associate professor in behavioural sciences at the departments of health care and rehabilitation sciences (Artevelde University College & Ghent University) and responsible for quality management and research in teaching and learning in the department of teacher education (Artevelde University College). He is founding partner and managing director of PROSE, an expertise network in quality management. During his career he has held different positions: researcher, lecturer, head of teaching & learning support services, institutional quality manager, financial manager for student services and logistics, head of research & development, academic board member, and between 1999 and 2003 he was vice-chairman of the working group on quality management of the Flemish Higher Education Institutions Council. He has managed several innovation projects in teaching & learning and has participated as an expert in more than 50 (national and international) auditing visits in higher education. His main focus is on integrative quality management, innovation, educational design, interprofessional education, and distance education.
	View the input of Andre Vyt in the 2nd Plenary session and the workshop here.

Armelle Motte

	Armelle Motte (FR); IUT du Havre, Le Havre University; on Professional Labels and the ESG: Complementarity or Conflict?:  “Quality assessment in the University Institutes of Technology: an original process in the French University system”
	Armelle Motte has 20 years in Higher Education experience, with both teaching and administration experience at the University Institute of Technology (IUT) at the University of Le Havre, France as Director of the Business Studies Department for 9 years. Moreover she has been President of the executive board of the national Association of Department Directors since 2007. She has been a member of a national experts committee appointed by the French Ministry of Research and Higher Education, in charge of auditing IUT departments and coordinating the evaluation of the DUT degree since 2007.
	View the presentation by Armelle Motte and Brigitte Noc here.

Brigitte Noc

	Brigitte Noc (FR); IUT de la Rochelle, La Rochelle University; on Professional Labels and the ESG: Complementarity or Conflict?: “Quality assessment in the University Institutes of Technology: an original process in the French University system”
	Brigitte Noc has 15 years of experience in Higher Education, with both teaching and administration experience. For the past 10 years at the University Institute of Technology (IUT) at the University of La Rochelle, France; first as Director of Studies in the Business Studies Department for 3 years then as Director of the Business Studies Department for 6 years. She has been a member of the executive board of the national Association of Department Directors since 2007; a member of a national experts committee appointed by the French Ministry of Research and Higher Education, in charge of auditing IUT departments and coordinating the evaluation of the DUT degree since 2011.
	View the presentation by Brigitte Noc and Armelle Motte here.

Fernando M Galán

	Fernando M Galán (ES); Member of the Executive Committee at the European Students’ Union (ESU); Panel Discussion on the different perspectives of the ESG
	Fernando Miguel Galán Palomares (Segovia, 1986) is a medical student at the University of Cantabria (Santander) and has been at the Università Degli Studi di Bari “Aldo Moro” (Bari, Italy), within the ERASMUS programme. Since he began his university education has been involved in various tasks of student representation. Within his university he has been student representative at the Faculty Board, the Council of the Medical and Surgical Sciences Department and the University Senate, besides being part of various committees and executive committee of the Student’s Union at his university. Externally, he has been student representative of his university at the National Council of Medical Students (CEEM) and at the Coordinator of Students’ Representatives of Public Universities (CREUP). Moreover, he participated on the drafting the Internal Quality Assurance System of his University, and he has being also involved in the QA committee of his faculty. He has collaborated with the National Quality Assurance Agency (ANECA) several times and as external panel member of some assessment programmes, but also with other regional quality assurance agencies and various universities. Currently he is member of the Executive Committee at the European Students’ Union (ESU), where he served previously as Academic Affairs Committee member, and member of the Steering Committee of the Institutional Evaluation Programme of the EUA (European University Association), and member of the advisory board of ANVUR (the Italian Quality Assurance Agency).

Stefan Delplace

	Stefan Delplace (BE); EURASHE Secretary General; Panel Discussion on the different perspectives of the ESG
	Stefan Delplace became the Secretary General of EURASHE (European Association of Institutions in Higher Education) in 2004, which he represents in the Bologna Follow up Group and several of its working and coordination groups, such as of the ‘Transparency tools”, “International Openness of the Bologna Process”. He is also the representative of EURASHE in the ‘E4’ Group (with ENQA, EUA, ESU), which received mandates from the ‘Bologna ministers’ to harmonise Quality Assurance through the creation of European Standards and Guidelines for Quality Assurance, and has been a member of various Advisory and Expert groups of the European Commission and of stakeholders organizations in higher education (Cooperation with Enterprises, Innovation, the construction of the Integrated Lifelong Learning Programme, and the reform of the Jean Monnet programme, and the AHELO project of OECD). Mr Delplace is a graduate of the University of Ghent (Languages and Business studies), and spent some time teaching (in-service training for companies, continuous education). He has run an international office of a University College for over 15 years, before specializing in policy towards and activities with partner countries of the EU (Tempus-Tacis & MEDA), and more recently in the implementation of the Bologna Process. Mr Delplace is fluent in French, Dutch, English and German.

Terence Clifford-Amos

	Terence Clifford-Amos (UK), European Higher Education Consultant
	Dr Terence Clifford-Amos is an International Consultant who has more than twenty years’ experience in higher education, as a lecturer, researcher and senior administrator. He is experienced as a politician and civic leader, having been elected to the office of Mayor and Speaker of the Cinque Ports in the UK. Both roles committed him to senior leadership, management and administration in several areas of local government. Widely experienced in civic life, he has worked with members of parliament and liaised with the Speakers of the House of Commons and House of Lords, Westminster, London. He has worked on many local government projects as Chief Executive of Sandwich Town Council and was pivotal during the Pfizer industrial crisis of 2011. Throughout this crisis, as the most senior local politician, he attracted considerable local media and national press coverage. Terence has made several appearances on television and delivered numerous radio broadcasts in several overseas countries and in the UK. Highly experienced in international quality assurance and higher-education reform, he has worked with ministries of education, universities and various higher-education agencies. During his career in higher education, he has: made significant contributions to Arts, Humanities and Initial Teacher Education; been a visiting Fellow of Oxford and Cambridge Universities; Dean of Students and Head of English in the UK; and guest-lectured at Oxford and many UK universities. Currently, he is visiting scholar to the Université Catholique de Lille, France. Well-published in English Literature, Language and Education, Terence’s recent writing includes articles on the Bologna process. In France, he advises and lectures to experienced teachers who are preparing for the highly competitive Agrégation examination. In 2011, his Lille students were the country’s most successful graduates for this programme. This work will continue during 2011/12.
	View the presentation of Terence Clifford-Amos for the moderation of the Panel Discussion here.

Terence Clifford-Amos (left, UK), Pascale De Groote (middle-left, BE), Stefan Delplace (middle, BE), Fiona Crozier (middle-right, UK), and Fernando Miguel Galán Palomares (right, ES) during the Panel discussion

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Practical Workshops and Presentations

The following are the practical workshops offered to the participants on the Seminar:

1) Organising and Implementing Internal QA: Application of ESG: Hands-on workshop on: how to start and what are the pitfalls?

Lucien Bollaert (left, NL) conducting the workshop and Iva Voldánová (right, CZ)

Contributor: Lucien Bollaert (NL/BE-FL), Vice-Chair of the EQAR Register Committee

Target group:  Higher Education Institutions’ QA Managers/Coordinators

View the presentation delivered by Lucien Bollaert in this workshop here.

2) How do the Mission and Role of Professionally Oriented HEIs impact internal QA proceedings?

Mindaugas Misiunas (left, LT) conducting the workshop and Janusz M. Pawlikowski (right, PL)

Contributor: Mindaugas Misiunas (LT), Rector of Kaunas University College

Target group: Heads of Higher Education Institutions and Policy Makers

View the presentation of Mindaugas Misiunas in this workshop here.

3) Organising and Implementing Internal QA: Application of ESG: “Developing an Institutional Policy and Quality Management System: Use of the PROSE Quality Management Toolbox and the PROSE Online Diagnostics System”

Andre Vyt (left, BE) conducting the workshop and Dries Froyen (right, BE)

Contributor: Andre Vyt (BE), Artevelde University College.

Target group: Higher Education Institutions’ QA Managers/Coordinators

View the presentation of Andre Vyt in this workshop here.

4) Professional labels and the ESG: complementarity – or conflict?: “Quality assessment in the University Institutes of Technology: an original process in the French University system”

Brigitte Noc (left, FR) and Armelle Motte (right, FR) conducting the workshop

Contributors: Armelle Motte (FR), IUT du Havre; Brigitte Noc (FR), IUT de la Rochelle.

Target group: Heads of Higher Education Institutions and Policy Makers

View the presentation of Armelle Motte and Brigitte Noc in this workshop here.

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Material of the Seminar

Download the official Invitation letter from EURASHE’s President, Prof. Andreas G. Orphanides here [PDF]

Read the Programme of the seminar here [PDF]

Read the Rationale of the seminar here [PDF]

Download the final List of participants here [PDF]

Read the seminar Portfolio here [PDF]

Download all the Presentations delivered during the seminar [RAR here - ZIP here]

View the Seminar Evaluation Report here [PDF]

Download the practicalities sheet here [PDF]

Download the photographs package [RAR part 1, part 2, part 3, part 4, part 5, part 6] [NB: each pack is between 130 and 260 MB]

Participants in a workshop room

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Photographs of the Seminar

Click on the photograph to see it in its full original size.

Photographs kindly provided by European University Cyprus (EUC)

Photographs kindly provided by Janusz M. Pawlikowski

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